1. Shipping Method
We offer Cash on Delivery (COD) as the only payment method for all orders. Your payment will be due at the time of delivery, in cash, directly to the delivery person.
2. Delivery Timeframe
Our goal is to process and ship your order as quickly as possible. Typically, orders are delivered within 5 to 7 business days depending on your location. Please note that delivery times may vary based on the area and availability of the product.
3. Shipping Charges
Shipping fees may apply depending on the delivery location. The exact shipping charge will be calculated and displayed during the checkout process. We strive to keep our shipping rates affordable and transparent.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery. You can use this tracking number to check the progress of your order until it arrives at your doorstep.
5. Delivery Issues
If you experience any issues with delivery, such as a delayed shipment or missing items, please contact our customer support team immediately. We will work with you to resolve the issue as quickly as possible.
6. Failed Deliveries
In the event of a failed delivery, the delivery service will make additional attempts. If the item remains undelivered after multiple attempts, your order may be returned to us. In such cases, please contact us to discuss next steps.
7. Delivery to Remote Locations
Delivery to remote or less accessible areas may take longer. If you reside in a remote location, please expect potential delays. Our customer support team will inform you of any expected delays before shipping.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will assist you in arranging a return and providing a replacement or refund, depending on the situation.
If you have any questions related to our policy please reach out to us at [email protected]